Our Commitment to Excellence
All Web Hosting (Linux/Unix and Windows) and
Ecommerce Web Hosting plans include a 30 day
money back guarantee. If you are dissatisfied
with your service for any reason, you will
receive a full refund (minus setup fees and
overage charges) if you cancel your account
within 30 days of the activation of your account.
Our refund policy does not apply to any
additional items or services; this includes
but is not limited to POP accounts, Real
Audio®/Video® and mSQL. Also not
included are Domain Parking services, Domain
Registration and Dedicated services, as
well as Reseller programs. No refunds are
available after 30 days. Any request for
cancellation must be received via the web
form, regular mail or fax and you will receive
a confirmation upon the cancellation of
your account. Cancellations over the telephone
and informal email are not accepted.
The 30 day money back guarantee does not
apply to reseller accounts or dedicated
servers, or any fees associated with these
accounts.
Accounts cancelled/terminated by OMEGABYTE.NETWORKS
for violating our Acceptable
Use Policy (AUP) or Terms
of Service Agreement (TOSA) do not qualify
for the 30-day money back guarantee. For
example, if your account is cancelled due
to spamming, you will not be given any refund.
Please allow 4-6 weeks for refunds of check
or money order payments. Additional processing
fees apply for Credit Card refunds.
For More Information, you can Contact
Sales via the Web or Call us at 1(888)OMEGABYTE.
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