OMEGABYTE.NETWORKS provides full customer
support and standard technical support services
for all customers as part of their individual
support agreements.
Website Support
OMEGABYTE.NETWORKS is committed to providing
our customers the best service possible using
the resources available in our website, and
through our friendly customer support staff
of technicians. We have attempted to provide
a plethora of useful information in this "support
area" designed to assist customers in
the everyday use of our service, including
all functions relating to technical help and
billing assistance.
Online Trouble Ticket System - ONSUPPORT - http://support.omegabyte.com
Customers have access to ONSUPPORT, our state-of-the-art, online trouble ticket reporting and monitoring system manned 24x7x365 by our experienced technicians. Depending on the severity of the ticket, we will mobilize the appropriate resources to ensure that your service request is handled promptly.
Pre-Sales Support:
Pre-sales support is available to all customers
and can be accessed by contacting our pre-sales
group
or by calling 1-888-OMEGABYTE (888-663-4229).
Customer Service:
Our customer support representatives can
be reached by contacting customer
service or by calling
1-888-OMEGABYTE (888-663-4229). They can
provide you with information not contained
within this web site.
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