Emergency Customer Support
Request
If you are an OMEGABYTE.NETWORKS Customer
and require emergency support, you can contact
an on-call support representative using
this webform. Your request will be forwarded
immediately to an on-call representative
and one will contact you as soon as possible.
This form should be used in emergency
situations only. Click
here
for non-emergency support.
You should refer to our sphere
of support website to determine the
service you have with us and the level of
support you require. Should you require
emergency service that is not covered by
your existing support contract, you will
be required to purchase additional support
time at the standard service rates.
Alternatively, you can use ONCHATLIVE,
our realtime web support software, by clicking
the "live support"
icon, just below the left navigation menu.
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